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Our Business

Capability 360 is an HR and Change consulting business helping organisations achieve sustainable growth by enabling them to achieve their potential.

Find out more about Capability 360

Years of commercial experience has helped us understand that each organisation and every person in it is unique and that realising potential is not achieved through one size fits all solutions.

Based in NSW but working nationally, we help organisations and individuals by creating thoughtful and commercial people strategies linked directly to their goals.

We offer flexible services whether you are a small or medium sized organisation that does not have a permanent HR infrastructure or whether you are a large organisation that needs to supplement support for a particular purpose.

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Our Services

Our focus is to provide tailored, pragmatic and straight forward people strategies and support in 4 key areas:

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Unlock your potential through:


With a focus on discovering your authentic self, Executive Coaching will help you unlock your potential in a whole of organisation context - looking at your enabling and limiting behaviours, your personal beliefs and value sets as well as organisation culture, systems and processes.

You will both be challenged and supported as you adapt your style to become an inspiring leader, able to create an environment of success and high performance.

Based on your experiences and not abstract theories, through a series of dynamic one to one sessions, you will build and develop the skills needed to drive change, manage complexity and to lead with resilience in a challenging environment.

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Interim HR leadership offers organisations flexibility at times of change. It could be that you are between HR leads and want to maintain momentum whilst you take time to find the right person, or it could be that you need to bolster experience as you undergo a workplace transformation.

This service can also provide strategic leadership for start - up organisations or those undergoing mergers and acquisitions as well as for organisations planning to outsource their HR capability.

Offering experience and an independent view, Capability 360 is able to bring you fresh perspectives, to provide stability to your current team as well as to review HR capability and overall organisation effectiveness.

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Today, delivering organisational change effectively is a core requirement but often is an area that is under resourced or squeezed into the day job. Providing dedicated focus and experienced project disciplines, Capability 360 can help you form strategy, plan and execute key change pieces.

You could be in a start – up environment or needing to manage integration after a merger or acquisition. You may have an established organisation that needs to restructure and re focus capability or you may need to introduce new tools and practices.

Offering expertise in evolving operating models, designing organisations purposefully to meet organisation goals and in strategic reset as well as strategic people planning, Capability 360 can help you drive change with determination and a focus on results.

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Offering advice across the full employee lifecycle, Capability 360 can provide solutions from part time retained in your organisation, to remote phone based advisory or in delivering specific outcomes:

Attract : Competency and behavioural frameworks; recruitment tools including assessment centre design; developing employee value proposition.

Induct : Induction frameworks and on boarding support.

Communicate : Communication tools; internal communications; reporting.

Engage : Engagement surveys; strategies arising from exit interviews; culture assessments.

Reward : Benefit structures linked to job grades; bonus and incentive frameworks; recognition tools; frameworks for salary reviews.

Perform : Frameworks for performance agreements; support and tools for performance improvement, including disciplinary management, investigations and mediations.

Grow : Career planning; development planning; talent mapping and succession planning.

Lead : Development and assessment centres; leadership development; management development training.

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Our Approach

We pride ourselves in being responsive, pragmatic in delivering tangible results to meet your needs. 

Click to understand our simple operating approach

  1. First, we spend time understanding your organisation – what it is about; how it operates; what your future goals are;

  2. Then, we diagnose your operating environment and identify opportunities for improvement;

  3. From this, we design solutions that unlock organisation capability;

  4. And finally, we support the execution and embedding of these changes

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Our People

Capability 360 is led by Mark Bartlett. Mark has over 25 years’ experience in operational and HR leadership roles in fast paced and change environments.

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Having worked in global listed organisations, in business funded by private equity, in a start – up business and for a substantial UK retailer operating a partnership model, Mark has experienced a broad range of operating environments and has always had a role leading organisational change and people capability.

A trained project manager, an experienced Non-Executive Director (including Board Chair in the not for profit sector) as well as an accredited Executive Coach, Mark is passionate about enabling organisation success through its people.

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Our Values

At our core, we believe in putting the customer
first and 4 key values drive us:



We work with you to make sure the solutions we build produce real value for your organisation. Honesty and transparency will underpin every interaction with you.


Everything we do is intentional and designed for you. A focus on tangible outcomes drives us.


We believe in keeping things simple and effective. Creativity rather than conformity shapes our thinking.


We approach things with an enquiring mind and always re think best methods to ensure our solutions are sustainable and don’t just treat surface issues.

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If you are considering better ways to drive your organisations capability, and you want a no obligation discussion on your options, let’s start the conversation today. Simply complete the form and we’ll can call at a time that is convenient to you


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